Refund policy

Refund policy

We offer a 30-day money back guarantee if you cannot connect to our VPN servers use all the VPN connections in your package

We do not offer a refund in the following cases:

The service is provided "as is". We cannot guarantee that our service will unblock certain sites. The fact that you cannot access the site using RocketVPN cannot be the reason for requesting a refund. You can test our service before purchasing with our 7-day TRIAL promo code. We do not return money for speed problems, because we have a money back guarantee for all of our premium servers, where you can check the speed on any VPN server. If RocketVPN stops working due to a violation of our Terms of Service Agreement, you are not entitled to a refund. PayPal subscription payments will automatically be refunded to your PayPal account. Also, be sure to first test the RocketVPN service on other operating systems or devices (for example, iPhone / Android) before switching to a premium subscription. At our discretion, if we think that you intend to use our service for malicious purposes (for example, spamming, network attacks, etc.), we can close your account. If you want to return money for some of our add-ons (private IP addresses or NAT firewall), we will only refund the money in the form of a RocketVPN loan (no refund possible) and, accordingly, while using the above-mentioned add-on. on. If you experience technical difficulties, please contact our support team at support@rocketvpn.net before requesting a refund, as they will be happy to solve any problems. 99% of problems can be solved without the need for a refund. If you are entitled to a refund, we will give you a refund within 3 business days.

Priority refund method:
Paypal

We can also return the money to a credit card, but the commission may be charged.

All refund charges (if charged)  on the customer side.

Bronze

4.99 $ /1 month

No discount

Try the quality and advantages of our service for 1 month.

Silver

13.99 $ /3 months

10% off

All your devices under the reliable protection of the encrypted VPN channel within 3 months.

Gold

19.99 $ /6 months

33% off

No matter where you are, all websites and services are available for you 24/7

Platinum

29.99 $ /1 year

50% off

For only $2.49 per month, charged single time at 1 year, you get maximum open resources as well as secure access to the internet from anywhere in the world.

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